Shipping policy

Last updated: August 20, 2026

ORDER PROCESSING

Orders are generally processed within 1–3 business days, excluding weekends and holidays. Processing may take slightly longer during high-volume periods or major holidays.

You will receive a confirmation email after placing your order and another notification when tracking information becomes available.

SHIPPING COSTS

Free standard shipping is currently available on all United States orders. Any applicable shipping charge will be clearly displayed at checkout before payment is completed.

ESTIMATED DELIVERY TIME

Most United States orders arrive approximately 7–15 calendar days after shipment.

Delivery dates are estimates rather than guarantees. Carrier delays, severe weather, holidays, high shipping volume, or other circumstances outside our control may affect delivery time.

TRACKING INFORMATION

Tracking information will be emailed when it becomes available. Please allow 2–5 business days for tracking updates to begin appearing after shipment.

Some orders containing multiple products may arrive in separate packages and have separate tracking numbers.

ADDRESS CHANGES AND CANCELLATIONS

Please review your shipping address carefully before completing your order.

Contact us as soon as possible at dennisgibby@gmail.com if an address needs to be corrected or an order needs to be canceled. We will make every reasonable effort to help, but changes or cancellations cannot be guaranteed after an order enters processing or ships.

Customers may be responsible for additional shipping costs when an order is returned or must be reshipped because an incorrect or incomplete address was provided at checkout.

DELAYED OR LOST PACKAGES

If tracking has not updated for 10 business days or an order has not arrived within 30 calendar days after shipment, please contact us at dennisgibby@gmail.com with your order number.

We will review the tracking information and work with the shipping carrier or fulfillment partner to investigate. If a package is confirmed lost, an appropriate resolution may include a replacement or refund.

PACKAGES MARKED DELIVERED

If tracking shows that your order was delivered but you cannot locate it, please:

• Check around the delivery location

• Ask members of your household or nearby neighbors

• Contact the shipping carrier

• Allow one additional business day, because some carriers mark packages delivered shortly before arrival

If the package still cannot be located, contact us so we can help investigate.

INTERNATIONAL ORDERS

The delivery estimates above apply to United States orders. If international shipping is available, estimated delivery times and shipping charges will be displayed at checkout.

International customers are responsible for any customs duties, import taxes, or fees charged by their country unless otherwise required by applicable law.

CONTACT

For shipping questions, contact us at dennisgibby@gmail.com.